Quality of local government and social trust in European cities
Communities are responsible for a range of public services and represent critical experiential contexts for social interactions between residents. However, the role of local governance and public service provision for creating social trust has received limited attention so far. This study examines how quality, efficiency and fairness of local public service provision relates to social trust. Using multilevel models on repeated cross-sectional survey data from the Quality of Life in European Cities project, we test the relationship between time-varying city-level indicators of quality of local government and social trust. The empirical results show that an increase in the dimension of local public service quality is substantially associated with an increase in social trust. We find improvements in sport and leisure facilities as well as the state of public spaces, streets and buildings to be particularly relevant.
摘要 社区负责一系列公共服务，是居民之间社会互动的重要体验环境。然而，迄今为止，我们对地方治理和公共服务提供对于建立社会信任的作用的关注较少。本研究考察了地方公共服务提供的质量、效率和公平与社会信任之间的关系。利用欧洲城市生活质量项目重复横截面调查数据的多水平模型，我们检验了地方政府质量的时变城市级指标与社会信任之间的关系。实证研究结果表明，地方公共服务质量维度的提高与社会信任度的提高有很大关联。我们发现体育和休闲设施的改善以及公共空间、街道和建筑的状况尤为重要。
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© Urban Studies Journal Limited 2021